“My most valuable takeaway is understanding the whole idea of being a change management practitioner. Handy tools I can now use to effect change for my clients will be the PCT and ADKAR® tools. Assessing the resources in the Prosci portal is the best deal for me. It was an excellent experience for me. I have added a new skill and hope to optimize its use,” – Beverly (Aziagba) Keguna Public Health Analyst, – Canada.